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Memos & Circulars Training Modules Workplace Safety & Health

6 Tips to Prevent Slips, Trips, & Falls at the Workplace

It has probably happened to all of us before! Slips, Trips, and Falls (STFs) are the most common causes of injuries at the workplace. Help to ensure a safer work environment by sharing these 6 simple, yet essential STFs prevention tips with your employees!

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Training Modules Workplace Safety & Health

Safe Riding Guidelines

Play your part in educating your delivery riders on the safe riding practices that will help keep themselves and the other road users safe!

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Memos & Circulars Training Modules Workplace Safety & Health

Fire Safety: How to use Fire Extinguishers

Fire extinguishers are life-saving appliances that are common to all workplace settings, but few know the basics of how to use them properly. Use this module as part of your fire safety training to educate employees on the different types of fire extinguishers & how to operate them safely using the PASS technique.

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Onboarding Training Modules

Onboarding Template

There is a lot of information that you may want to share with your new employees on their big first day. This onboarding template keeps it all organized for you so that you can focus on connecting with your new hires and helping them hit the ground running!

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Covid-19 Discover Forms & Checklists

COVID-19 Symptom Checker

Stay on top of COVID-19 prevention at your workplace! Monitor your staffs’ well-being and enable them to decide on their next steps with this COVID-19 Symptom Checker template.

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Onboarding Training Modules

Warehouse Employee Onboarding

Onboard your new hires fast & efficiently with this template built for all logistics and warehouse companies.

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Covid-19 Discover Forms & Checklists

Employee Survey: Covid-19 Vaccination Status

Safely and confidentially collect information on your employees vaccination status for business purposes e.g. business continuity planning.

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Covid-19 Discover Memos & Circulars

Abbott PanBioTM Covid-19 Antigen Self-Test

As part of the national enhanced measures to reduce the spread of Covid-19, all employees working in high-risk settings are required to undergo mandatory Fast-and-Easy Testing (FET), using tests such as Antigen Rapid Test (ART), regardless of their vaccination status. Familiarize your staff to the ART testing procedures with this step-by-step instructional module!

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Covid-19 Discover Memos & Circulars

Quidel QuickVue At-Home OTC COVID-19 Test

As part of the national enhanced measures to reduce the spread of Covid-19, all employees working in high-risk settings are required to undergo mandatory Fast-and-Easy Testing (FET), using tests such as Antigen Rapid Test (ART), regardless of their vaccination status. Familiarize your staff to the ART testing procedures with this step-by-step instructional module!

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Covid-19 Discover Memos & Circulars

Standard Q Covid-19 Ag Home Test

As part of the national enhanced measures to reduce the spread of Covid-19, all employees working in high-risk settings are required to undergo mandatory Fast-and-Easy Testing (FET), using tests such as Antigen Rapid Test (ART), regardless of their vaccination status. Familiarize your staff to the ART testing procedures with this step-by-step instructional module!

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Memos & Circulars Training Modules Workplace Safety & Health

First Aid 101: CPR

Does your workplace have anyone trained in First Aid? Prepare for the unexpected to equip staff with life-saving skills. Our First Aid 101 series introduces some life-saving techniques, beginning with CPR (or Cardio-Pulmonary Resuscitation)

*Note: You should always attend / send your staff for an accredited course. Use this module only as a knowledge refresher and reference.

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Memos & Circulars

Customer Newsletter

Use ArcLab’s template for mobile-ready newsletters, delivered direct to your customers. Advertise sales, events and promotions!

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Memos & Circulars

Public Messaging / Communication

ArcLab’s flexibility allows for organisations to use Nano Learning modules for Public-facing Communication.

E.g. dispelling myths about Down Syndrome

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Memos & Circulars

Company Newsletter

Rejuvenate boring email newsletters! Use ArcLab’s template for mobile-ready newsletters, delivered direct to staff phones. Announce company updates, and milestones. Foster community by sharing employee stories. 

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Forms & Checklists

Training Follow-up

Use this template to see the extent learners apply what they learnt in the job, and gather insights into workplace factors that could support or impede learning transfer. Best applied a period of time after training-end.

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Forms & Checklists

Post-Training Evaluation

Nobody will commit to training that does not produce results. This post-training survey template is used by trainers to gather learners’ feedback and identify areas in the training programme that may require adjustments.

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Customer Service Forms & Checklists

Customer Feedback Form

Forget Pen-and-paper feedback forms. Add this template to your dashboard, edit it to your brand and print the QR code for customers to give feedback to help improve your operations.

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Forms & Checklists

Questionnaires & ‘Dipstick’ Surveys

Because ArcLab is so easy to use, we have organisations using ArcLab to create Surveys using our Poll, Open-Ended and Likert Screens. Try it!

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Forms & Checklists

Employee Pulse Survey

Check in with your staff on how they’re doing, and feeling about supervisors, teams, and your organisation. Use the template as-is, or add/edit/delete screens to help answer the questions that are important to your business.

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Forms & Checklists

Employee Appraisal

Use our employee appraisal template to properly appraise your workforce with ArcLab. Digitally.

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Forms & Checklists

Food Safety Inspection Checklist

Use this template as an audit / inspection checklist for your F&B outlets’ hygiene. Can be used by food safety officers and outlet managers. Adapt it to fit company specifics and regulatory requirements 

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Forms & Checklists

Food Hygiene Practical Assessment

F&B Businesses: Use this Inspection module as a Checklist for Ops & Restaurant managers to inspect the back-of-house and ensure staff understand and follow Food Hygiene practices.

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Forms & Checklists Workplace Safety & Health

Workplace Safety Inspection Checklist

Use this Workplace Safety Inspection module as a Checklist for WSHE managers to inspect the workplace and recommend improvements to keep your workforce safe at the workplace.

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Training Modules

Urban Farming

As we place more emphasis on sustainability and rethink the impact of our globalised world and supply chains, here is a simple module that can get your teams started on growing a small portion of their food right in their homes.

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Training Modules

Mindfulness

COVID-19 has brought mental health and personal well-being to the forefront. Use this rudimentary Mindfulness module to share with your staff simple practices to cope with stress & take care of their mental health.

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Training Modules

Training Consultancies

Use Nano Learning for the entire learning journey, from Pre-Course ReadingIn-Course Content all the way to Post-Course Assessment & Feedback

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Training Modules

Courier Training: Dos & Don’ts

Do you run a courier or delivery service business? Train your Couriers & Delivery riders with this simple module. Adapt it to fit your company SOPs

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Training Modules

Qashier POS: Operating Procedure

Has your business started accepting digital payments? Go digital today! There’s a variety of digital POS in the market. Qashier is one. Here’s a module you can use to train your staff.

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Training Modules

GrabPay Merchant POS Tutorial | 如何使用GrabPay商家应用程序

Has your business started accepting digital payments? Go digital today! There’s a variety of digital POS in the market. GrabPay is one. Here’s a module you can use to train your staff – in English and Chinese 中文 – 培训员工如何使用GrabPay商家应用程序.

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Training Modules

Level Up Staff on Singapore’s PDPA

Use this ArcLab template to create training modules to train and assess your staff’s knowledge of Singapore’s PDPA.

This is the first module in a four part series on PDPA.

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Training Modules

Cyber Security 101

How good are your staffs’ Cyber Security habits? With staff splitting their time in the office & WFH, use this module to convey the 101s of Cyber Security to keep your staff (and organisation) safe online

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Training Modules

Anti-Cyber Scams 101

Cyber scam cases continue to rise in our increasingly digitalised society. Train your employees how to spot the signs of scams and take the necessary precautions to protect themselves! #LETSFIGHTSCAMS

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Business Academia

Emotional Competence: Managing Relationships

Maintaining good teamwork and positive working relationships is the cornerstone of organisational success. But just how skilled are you at doing so? Find out here and discover how the key to managing relationships with others begins with the ability to first manage your own emotions.

Please contact Ms Alina Rusu at businessacademia.co | alina.rusu@businessacademia.co for your full training package.

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Business Academia

Emotional Competence: Self-Management

Successful management begins with you! Learn to take control of your own thoughts and emotions by equipping yourself with these self-management techniques.

Please contact Ms Alina Rusu at businessacademia.co | alina.rusu@businessacademia.co for your full training package.

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Business Academia

Emotional Competence: Self-Awareness

Do you act on your emotions in a way you later regret? Do you listen to reply or to understand? Learn the art of self-awareness and find out how it can facilitate effective decision making and inter-communication.

Please contact Ms Alina Rusu at businessacademia.co | alina.rusu@businessacademia.co for your full training package.

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Business Academia

Emotional Competence: Introduction

It is EQ, not IQ, that is essential in the modern workplace! Hear it first-hand from the renowned psychologist and leading scholar on emotional intelligence, Dr. Daniel Goleman, and discover the 5 key domains of EQ that determine professional success.

Please contact Ms Alina Rusu at businessacademia.co | alina.rusu@businessacademia.co for your full training package.

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Business Academia

Emotional Competence: Pre Work

Emotional competence is the key to building a positive and happier workplace. Begin your journey to learning about how emotional competence can work for you and your organisation.

Please contact Ms Alina Rusu at businessacademia.co | alina.rusu@businessacademia.co for your full training package

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Business Academia

Customer Experience Management enhanced by Design Thinking

Building a good customer experience does not happen by accident. It happens by design. Discover how you can foster a lifetime loyalty from your customers by bringing design thinking to your business & customer experience strategies.

Please contact Ms Alina Rusu at businessacademia.co | alina.rusu@businessacademia.co for your full training package

Categories
Covid-19 Memos & Circulars Workplace Safety & Health

Workplace Safe Management

The fight against Covid-19 is not over yet! Let us all continue to play our part to keep our workforce and workplaces safe by following these 7 safe management measures. Stay Safe.

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Training Modules

Food Hygiene Practical Training

F&B establishments and hotels use Nano Learning to introduce to Food Hygiene Training to their employees, crucial training for every organisation.

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Training Modules Workplace Safety & Health

Workplace Health & Safety

Organisations use Nano Learning to keep staff informed of important Workplace Safety Policies & Procedures, helping them keep safe and healthy in the workplace.

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Training Modules

Product Training

Financial Institutions use Nano Learning in various training use cases. Examples are primers in Blockchain & Business Chinese

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Training Modules

Concept-Based Learning

Concept based learning involves understanding of abstract ideas and requires a much deeper level of information processing—e.g. training on leadership, communication, critical thinking, or conflict resolution skills. Use this template to start.

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Training Modules

Content-Based Training

Use this template to focus learning on the ‘what’ of things. Adapt it to introduce or reacquaint your team to the 101s of company products and offerings, or provide information on a specific topic or policy. A more effective way to help staff retain knowledge

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Training Modules

Procedure-Based Training

Description: SOPs, operating instructions, or any other ‘how-tos’ guide for your employees do not always be on a dry, boring document or manual. Create yours here with this procedure-based learning template and find out tips on how you can keep their learning more effective and engaging!

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Covid-19 Memos & Circulars

COVID-19 Safe Management for F&B (English)

Here are the COVID-19 Safe Management Measures that F&B Establishments in Singapore are required to comply with. Let’s work together to keep our diners & staff safe.

Template created in collaboration with 4Fingers Singapore, with information from Enterprise Singapore.

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Training Modules

Standard Operating Procedures

Build Standard Operating Procedures (SOPs) and other Performance Support Materials that your workforce needs for their work tasks. All readily available on their smartphones.

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Customer Service Training Modules

Customer Service (4 Types of Difficult Customers)

When your staff understand the characteristics of different difficult customer profiles, they are better-equipped to serve them & turn them into advocates of your brand. Try this template!

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Customer Service Training Modules

Customer Service (Serving Difficult Customers)

We want to serve our customers well. How would you like your staff to act when facing customers who are ‘difficult’? Here’s an ArcLab template. Feel free to adapt it according to your company policy & practices!

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Customer Service Training Modules

Customer Service (The Art of Body Language)

Did you know that a big part of our communication happens through NON-VERBAL means? Understanding Body Language is an extremely important skill for your customer service reps to better serve your customers. Adapt this module to suit your company policies & practices, and train your staff accordingly.

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Customer Service Training Modules

Customer Service: Greeting & Order-Taking

First Impressions last! Use & adapt this template to train your staff in properly greeting your customers and how to take orders and recommend what’s suitable for them.

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Customer Service Training Modules

Customer Service Training

Organisations in Hospitality, F&B and Retail industries use Nano Learning to introduce Customer Service Training to front-line staff.

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Onboarding Training Modules

Retail Staff Onboarding

This onboarding template is built specifically for retail businesses. Use it to welcome and orientate new hires to their new job and deliver awesome experiences to your customers

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Onboarding Training Modules

餐厅服务员入职须知: 岗位职责与任务 (中文) |Service Crew Onboarding (Chinese)

ArcLab supports multiple languages. Here is a Chinese-language template you can use to onboard service crew to their new job.
餐厅服务员入职须知: 岗位职责与任务

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Onboarding Training Modules

Service Crew Onboarding (English)

Carving out time to train and orient your new service crew can be challenging. Help your new recruits get up to speed with their roles & responsibilities right on their first day at work with this template!

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Covid-19 Memos & Circulars

餐饮业所需遵守的安全管理措施(中文)

餐饮业者所需知的安全管理措施。请用来检查并向员工传达。让我们继续并肩对抗冠状病毒!

肥雄餐饮集团致谢,合作编写。

Here are COVID-19 Safe Management Measures that F&B Establishments in Singapore need to put in place for Phase 3 (Heightened Alert). Let’s work together to keep our diners & staff safe. Template created in collaboration with Fei Siong Group, with information from Enterprise Singapore.

Categories
Covid-19 Forms & Checklists Workplace Safety & Health

Visitor Health Declaration

Still using pen & paper to collect visitor COVID-19 health declarations? Add this module to your dashboard & print the QR code for visitors to scan and respond digitally

Categories
Onboarding Training Modules

New Staff Onboarding

Organisations use Nano Learning to introduce New Employees to the firm, mission, job roles, reporting supervisors & team-mates etc.