The face of your F&B business One of the most important factors that makes or breaks a business in the F&B industry is its staff,

As our economy advances, businesses need to continuously innovate to better serve customers and stay relevant. Digitalisation is often a key enabler to improve business

COVID-19 Safe Management restrictions have eased with countries adopting a COVID-endemic policy stance. Food establishments have fully opened up as a result. Many countries have

The Non-Profit Industry Non-Profit Organisations (NPOs or Non-Profits) are organisations that are driven by dedication to a specific cause instead of profit, such as giving

Construction Safety Worker safety is of utmost importance in the construction industry as having higher accident rates may break your firm’s reputation. Construction work is

The Construction industry is one of the economy’s most important industries, as it is the foundation of a country. Jobs in the construction industry not

Across the world, 84% of the world’s population owns a smartphone. Mobile phones represent an important part of our modern life, we communicate, access the

Construction Safety Time-out Just a week ago, there was a safety time-out set in place due to the unexpected rise in workplace fatalities. This situation

Workplace Fatalities Due to the recent spike in workplace fatalities, a safety time-out is taking place in Singapore construction sites for two weeks. If you’ve

In this comprehensive guide, you will master every Nanolearning toolset available on the ArcLab platform to easily create, distribute and track training for your Deskless workforce –

2 years after COVID-19 became part of our lexicon – there’re good signs that we’ve moved back (almost) to life as we used to know

Masa hadapan perkembangan & produktiviti Masa hadapan perkembangan & produktiviti dalam perniagaan sudah mula bertukar dan para perniagaan akan ketinggalan sekiranya tidak mengikuti perkembangan ini. 

Businesses are investing more in the intangible The terms ‘Growth’ & ‘Productivity’ are evolving and there is a new future that businesses have to come

Arclab is a Nano learning platform that allows organisations to create bite-sized modules for their staff’s training. ArcLab gives our users the freedom to design your

Tahukah anda 93% komunikasi bukan verbal? Ini bermaksud kita boleh berkomunikasi tanpa mengata satu perkataan. Bagi pekerja yang berperanan menghadap pelanggan, komunikasi positif yang bukan

Pembukaan Pusat Pemeriksaan Woodlands Dan Tuas Sebelum pengisytiharan sekatan Covid-19 terhadap pergerakan sempadan antara Singapura dan Malaysia, anggaran 415,000 orang dikatakan melintasi pusat pemeriksaan Woodlands

Promoting employee happiness at the workplace has increasingly become a business imperative. Why? Happy employees raise work productivity, they go on to create happy, satisfied

What affects customer service?   Regardless of the industry that you are serving, be it in the F&B, retail or hospitality industry, the most important

ArcLab is building the world’s simplest training platform for organisations to upskill your deskless workforces. We are growing our community of forward-thinking practitioners, and gathered

Editor’s Note: ArcLab works alongside Experts and Training Providers to help businesses upskill workforces, improve staff performance to achieve more for the business, and digitally

ArcLab launched officially in late-2019 with a simple mission to Upskill the World’s Deskless Workforce through Building the World’s Simplest Training System. “ArcLab’s vision is

If you’ve ever baked a cake (oooh… hunger pangs…), you most probably followed a recipe – what are the ingredients, what are the steps to make the

The Rise Of Nano Learning Before we can go into Nano Learning to understand how it is being increasingly used by companies, we must first

Summary: Employee onboarding is an important process for employers to welcome and orientate new hires and to set them up for success. In this article,

Did you know that up to 93% of communication is non-verbal? This means we can communicate without even saying a single word. For staff in a

How to train your staff effectively? Featuring Fei Siong Group’s 50% time savings Staff development is a crucial aspect in ensuring continual growth for the

The Deskless Workforce – who are they and why are they important? As the name suggests, the Deskless Workforce is made up of workers who

[Summary: Within the next two years, Singapore companies hiring Lower-Wage Workers will see the extension of progressive wages to better uplift and support this group

Ever encountered a problem and went to search for a 1-minute “How-to” video to solve it? (drumroll…) You’d just done a session of Nano Learning.

Employers are always on the lookout for prospective hires with skills for the job at hand, and have potential to grow into larger roles. Unfortunately

A few years ago, our girls’ kindergarten informed parents they would have to increase school fees, which had been kept the same for the previous

Doing the impossible: Equal training opportunities for all With remote work here to stay, at least while the pandemic continues, managers now face another daunting

Not a typo . We’re just excited to introduce ArcLab Discover   What will you discover today? | ArcLab Discover Since we launched ArcLab, we’ve had

COVID-19 forced many industries to pivot to digital, and pivot quickly. The retail industry is no exception. In the past few years (even pre-COVID), the

Digitalisation is NOT expensive and is well within the reach of Small & Medium Businesses. This is how to start it for your organisation.    

Costly F&B communication issues and how to solve it Editor’s note: ArcLab works alongside HR Tech platforms to help businesses better manage workforces, improve staff

The English Premier League (“EPL”) is the world’s most-watched professional football league. Manchester United and Liverpool have traditionally been the most well-followed EPL clubs, while

Lives are at stake. Is your 100-slide WSH Powerpoint working? There can be no compromise when it comes to safety training. Here’s how we make

Managing a Deskless Workforce to Success Editor’s note: ArcLab works alongside Work Tech platforms to help businesses better manage workforces, improve staff performance to achieve

Remote work is the future of work The move to remote work has been a long and winding path for workers worldwide. Fortunately, I had

4 Productivity Apps for Remote Working (and They’re Free!) Editor’s note: ArcLab works alongside HR Tech platforms to help businesses better manage workforces, improve staff

Lessons from LKY I wonder what LKY would have said about my point to promote manufacturing in Singapore, if our meeting had been today. #ThankyouLKY

The Way Ahead for HR in SIngapore’s F&B Industry Editor’s note: ArcLab works alongside HR Tech platforms to help businesses better manage workforces, improve staff

COVID-19 hit retailers hard last year. Circuit Breakers / Movement Control Orders & lockdowns in general forced shops all over the world to close for

Increasing ROI through Employee Upskilling Investing in your employees always yields high returns, after all, they are the main driving force of the organization. One

A Digital HR Experience In our new COVID-normal world, companies are working to adapt and pivot their businesses. Significant changes can be observed in Human

As a workplace learning edtech platform, ArcLab collaborates with our Institutes of Higher Learning (“IHL”), who nurture industry-ready students, e.g. I previously wrote about Singapore

Digitalisation for the F&B Industry When every industry is reaping the benefits of digitalisation, why not the F&B industry? Adapting to technological advancements will not

The Problem with Free Software with Steven Chan — CTO, ArcLab & Co-founder, Tinkertanker The best things in life are free: Parents’ love. Sunshine. WhatsApp (wait; whatsapp?!?)

COVID-19 has wreaked havoc globally in 2020 and it does not seem to be letting up in the New Year, with new strains of the

I often get asked, “How does ArcLab use ArcLab?” Great question! We’re in the privileged position to share with you how we use ArcLab because…ahem,

If it was not apparent before, it is now. The digital age is here to stay and for those that are not keeping up will

Arts, Sciences & Humans Many writers have published their “2020 in reflection” articles. Most wrote about COVID-19. For my “2020 in reflection”, I’m not writing

Here’s the biggest asset that’s missing from your 2020 investment portfolio No, it isn’t Tesla or Bitcoin… Photo by Author The topic on investing never

Alina Rusu is the Founder and Learning & Development Director of Business Academia — a Singapore-based firm that helps client organisations implement customer centric learning and digital

For food & beverage operators, poor hygiene and food handling practices can lead to mass food poisoning, and in extreme circumstances, even tragic deaths. There

Workforce Training in the New Normal What #COVID19 taught (and continues to teach) us. Guest post on HRTech Cube.   Even Spidey needs to continuously

My Intern Experience @ ArcLab Editor’s Note: Joanna is our first marketing student intern from Singapore Polytechnic School of Business. Her internship period coincided with

ArcLab Dev Update— What’s New? Editor’s Note: Last month, Joanna interviewed Claire, our former dev intern so instrumental in assisting CTO Steven in building ArcLab. This

Editor’s Note: ArcLab believes in authentic learning. Students interning with us work on REAL projects to help them translate school-learnt theory into industry-relevant skills. Singapore

WFH as an ArcLab Intern Editor’s note: ArcLab is privileged to work closely with Singapore Polytechnic (“SP”). In March 2020, we welcomed Joanna from SP’s

WFH isn’t for everyone With contributions from Edwin of PowerAbsolut and Justina for Edugrow for Brighter Tomorrows   Covid-19: BAU no more | Photo by

As we continue to battle the 2019 Novel Coronavirus (2019-nCoV), the Singapore Government moved its disease outbreak response up a level to DORSCON Orange on

A New Adventure: Journey as an ArcLab Intern Editor’s note: In mid-2019, we received an internship request from a Temasek Polytechnic (“TP”) student. We’d never

A short story of Bing — who helped us as we built ArcLab’s L&D mobile learning platform, and what we can learn from him. With training and

Speaking at an SUSS Event I had the privilege to speak at a Singapore University of Social Sciences (SUSS) event for entrepreneur-alumni. It was great

Self-Paced, Bite-Sized Learning for the Modern (Deskless) Worker Buffets! Spread upon spread — Delightful morsels of savory and sweet dishes. (Hungry yet?) — Guest Blog Post for hrtech.sg  

In a previous blog post, we shared with readers how learning needs to be ENGAGING, EFFICIENT and EFFECTIVE. For workplace L&D in particular, today’s managers

The Grades Matter There is chatter about how grades don’t matter; that perhaps we should move away from awarding marks and grades to our learners.

The Story of a Teacher I first met Mr Liang when I was in Primary 5 (6th grade by K-12 standards). It has been *a

Size Matters Interactive Nano* Learning is small but POWERFUL learning. (*Nano: 1 billionth (1/1000,000,000) a.k.a. bite-sized, digestible, very small)   NanoLearning: small but POWERFUL learning

with advice & contributions from Huang Shao-Ning, Co-founder of AngelCentral & JobsCentral (any errors are James’)A seasoned mid-career professional in her 40s recounted her recent

INTERACTIVE nano learning “Tell me & I forget. Teach me & I may remember. INVOLVE me & I learn.” — Benjamin Franklin   How fun to build

Singapore’s proudest Olympic moment | Joseph Isaac Schooling (Facebook) 12th August 2016 was a proud day for The Little Red Dot. Singapore’s Joseph Schooling made

https://www.youtube.com/watch?v=Q0CbN8sfihY Star Wars fans all over the world eagerly await The Last Jedi. It’s an extreme vision of the frontiers of technology, though science fiction

My brother Roy and I are part of the generation who grew up watching Malaysia Cup football at the old National Stadium. To us, the