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Memos & Circulars Training Modules Workplace Safety & Health

6 Tips to Prevent Slips, Trips, & Falls at the Workplace

It has probably happened to all of us before! Slips, Trips, and Falls (STFs) are the most common causes of injuries at the workplace. Help to ensure a safer work environment by sharing these 6 simple, yet essential STFs prevention tips with your employees!

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Training Modules Workplace Safety & Health

Safe Riding Guidelines

Play your part in educating your delivery riders on the safe riding practices that will help keep themselves and the other road users safe!

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Memos & Circulars Training Modules Workplace Safety & Health

Fire Safety: How to use Fire Extinguishers

Fire extinguishers are life-saving appliances that are common to all workplace settings, but few know the basics of how to use them properly. Use this module as part of your fire safety training to educate employees on the different types of fire extinguishers & how to operate them safely using the PASS technique.

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Onboarding Training Modules

Onboarding Template

There is a lot of information that you may want to share with your new employees on their big first day. This onboarding template keeps it all organized for you so that you can focus on connecting with your new hires and helping them hit the ground running!

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Onboarding Training Modules

Warehouse Employee Onboarding

Onboard your new hires fast & efficiently with this template built for all logistics and warehouse companies.

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Memos & Circulars Training Modules Workplace Safety & Health

First Aid 101: CPR

Does your workplace have anyone trained in First Aid? Prepare for the unexpected to equip staff with life-saving skills. Our First Aid 101 series introduces some life-saving techniques, beginning with CPR (or Cardio-Pulmonary Resuscitation)

*Note: You should always attend / send your staff for an accredited course. Use this module only as a knowledge refresher and reference.

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Training Modules

Urban Farming

As we place more emphasis on sustainability and rethink the impact of our globalised world and supply chains, here is a simple module that can get your teams started on growing a small portion of their food right in their homes.

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Training Modules

Mindfulness

COVID-19 has brought mental health and personal well-being to the forefront. Use this rudimentary Mindfulness module to share with your staff simple practices to cope with stress & take care of their mental health.

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Training Modules

Training Consultancies

Use Nano Learning for the entire learning journey, from Pre-Course ReadingIn-Course Content all the way to Post-Course Assessment & Feedback

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Training Modules

Courier Training: Dos & Don’ts

Do you run a courier or delivery service business? Train your Couriers & Delivery riders with this simple module. Adapt it to fit your company SOPs

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Training Modules

Qashier POS: Operating Procedure

Has your business started accepting digital payments? Go digital today! There’s a variety of digital POS in the market. Qashier is one. Here’s a module you can use to train your staff.

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Training Modules

GrabPay Merchant POS Tutorial | 如何使用GrabPay商家应用程序

Has your business started accepting digital payments? Go digital today! There’s a variety of digital POS in the market. GrabPay is one. Here’s a module you can use to train your staff – in English and Chinese 中文 – 培训员工如何使用GrabPay商家应用程序.

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Training Modules

Level Up Staff on Singapore’s PDPA

Use this ArcLab template to create training modules to train and assess your staff’s knowledge of Singapore’s PDPA.

This is the first module in a four part series on PDPA.

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Training Modules

Cyber Security 101

How good are your staffs’ Cyber Security habits? With staff splitting their time in the office & WFH, use this module to convey the 101s of Cyber Security to keep your staff (and organisation) safe online

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Training Modules

Anti-Cyber Scams 101

Cyber scam cases continue to rise in our increasingly digitalised society. Train your employees how to spot the signs of scams and take the necessary precautions to protect themselves! #LETSFIGHTSCAMS

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Training Modules

Food Hygiene Practical Training

F&B establishments and hotels use Nano Learning to introduce to Food Hygiene Training to their employees, crucial training for every organisation.

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Training Modules Workplace Safety & Health

Workplace Health & Safety

Organisations use Nano Learning to keep staff informed of important Workplace Safety Policies & Procedures, helping them keep safe and healthy in the workplace.

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Training Modules

Product Training

Financial Institutions use Nano Learning in various training use cases. Examples are primers in Blockchain & Business Chinese

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Training Modules

Concept-Based Learning

Concept based learning involves understanding of abstract ideas and requires a much deeper level of information processing—e.g. training on leadership, communication, critical thinking, or conflict resolution skills. Use this template to start.

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Training Modules

Content-Based Training

Use this template to focus learning on the ‘what’ of things. Adapt it to introduce or reacquaint your team to the 101s of company products and offerings, or provide information on a specific topic or policy. A more effective way to help staff retain knowledge

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Training Modules

Procedure-Based Training

Description: SOPs, operating instructions, or any other ‘how-tos’ guide for your employees do not always be on a dry, boring document or manual. Create yours here with this procedure-based learning template and find out tips on how you can keep their learning more effective and engaging!

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Training Modules

Standard Operating Procedures

Build Standard Operating Procedures (SOPs) and other Performance Support Materials that your workforce needs for their work tasks. All readily available on their smartphones.

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Customer Service Training Modules

Customer Service (4 Types of Difficult Customers)

When your staff understand the characteristics of different difficult customer profiles, they are better-equipped to serve them & turn them into advocates of your brand. Try this template!

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Customer Service Training Modules

Customer Service (Serving Difficult Customers)

We want to serve our customers well. How would you like your staff to act when facing customers who are ‘difficult’? Here’s an ArcLab template. Feel free to adapt it according to your company policy & practices!

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Customer Service Training Modules

Customer Service (The Art of Body Language)

Did you know that a big part of our communication happens through NON-VERBAL means? Understanding Body Language is an extremely important skill for your customer service reps to better serve your customers. Adapt this module to suit your company policies & practices, and train your staff accordingly.

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Customer Service Training Modules

Customer Service: Greeting & Order-Taking

First Impressions last! Use & adapt this template to train your staff in properly greeting your customers and how to take orders and recommend what’s suitable for them.

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Customer Service Training Modules

Customer Service Training

Organisations in Hospitality, F&B and Retail industries use Nano Learning to introduce Customer Service Training to front-line staff.

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Onboarding Training Modules

Retail Staff Onboarding

This onboarding template is built specifically for retail businesses. Use it to welcome and orientate new hires to their new job and deliver awesome experiences to your customers

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Onboarding Training Modules

餐厅服务员入职须知: 岗位职责与任务 (中文) |Service Crew Onboarding (Chinese)

ArcLab supports multiple languages. Here is a Chinese-language template you can use to onboard service crew to their new job.
餐厅服务员入职须知: 岗位职责与任务

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Onboarding Training Modules

Service Crew Onboarding (English)

Carving out time to train and orient your new service crew can be challenging. Help your new recruits get up to speed with their roles & responsibilities right on their first day at work with this template!

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Onboarding Training Modules

New Staff Onboarding

Organisations use Nano Learning to introduce New Employees to the firm, mission, job roles, reporting supervisors & team-mates etc.