Meet the Team
We are a team of educators, designers and technologists.
James Chia

CEO
James leads ArcLab’s Strategy, Product & Growth. He’s an education thought leader and was formerly in Singapore’s Public Service (MAS) and Financial Markets / Portfolio Management. An Associate lecturer at SIM Global Education & an Edugrow Community Mentor. James is a Husband, Father, Son, Singaporean; Cornell Alum and a Tottenham fan since ’94
Steven Chan

CTO
Steven leads ArcLab’s Tech & Engineering. He’s also Co-Founder of Singapore-based education & tech firm Tinkertanker (backer of ArcLab), with 1 Startup Exit and counting! Formerly with PayPal in Senior Software Engineering roles & Singapore’s Civil Service (MICA), Steven is a Code Monkey, Tinkerer, MIT Alum and has been inhaling solder fumes since ’88.
Our Advisory Board
We are honoured to draw on the experience of industry and academic leaders to upskill the world’s deskless workforce
Ms Tay Hwee Ling

Former Executive Director of Human Resource at Monetary Authority of Singapore. HR and L&D Leader
Dr Kenneth Goh

SIngapore Management University A. Professor of Strategic Management (Education); Co-Founder of AdvocAid
Ms Sam Shuttleworth

Founder, CalibrateM. Former Chief Strategist at DeVries Global. Business Strategy and Product Marketing Leader
Ms Bella Yu

Financial Literacy & Certified Special Needs Educator. Former Executive Director at Morgan Stanley
Dr Karin Avnit

Singapore Institute of Technology A. Professor & Dep. Director: Centre for Learning Environment & Assesment Development
Our Team
Martin Goh

Learning Designer
Advising & working with ArcLab customers to craft effective learning experiences. Former IMDA Training Facilitator. Organisational Psychology, James Cook University.
Eric Yulianto

Lead Software Architect
Working to build ArcLab & Tinkertanker’s GuestDay. Curious software engineer who likes to tinker with the newest and shiniest tech. NUS alum and Liverpool fan.
Carolynne Ng

Associate Learning Designer
Professional Workplace Trainer (Advanced Certificate in Training & Assessment). Adjunct Lecturer. Master of Arts in Professional Education candidate
Ephraim Wang

Global Business Lead
Leading ArcLab Business Development & Account Management. Scaling ArcLab’s proprietary SaaS tech to upskill the world’s deskless workforce. Marketing & Finance professional. University of Wales.
Marcus Lam

UX/UI Designer
Designing ArcLab user experience that is delightful, intuitive, user-centred, and research-backed. Working to make good design invisible.
Ariff Munshi

Associate Learning Designer
Trainer & Educator with Mendaki, Munshi Intuition Education Center, Tinkercademy. Adjunct Lecturer. National University of Singapore Overseas College
Interns: Saivya Sreen (Growth), Yeoh Lik Hern (Engineering), Han Zenan (Engineering)
We’re growing. If you share our vision, come talk to us.
“If I have seen further than others, it is by standing on the shoulders of giants.”
- Issac Newton
Many thanks to alumni who helped lay ArcLab’s foundations: CHAN Hei Wai, Nicholas CHAN, Joanna CHEONG, CHIN Bing Huang, Jonathan CHUA, Jerry DING, Justin HOU, Josiah KEK, Kris LEE, LEE Wei Liang, Claire LIEW, LIN Si Qi, NG Mun Hin, Kimberly PONTANARES, ROHIT Rajesh, SHEN Hao, SIM Hean Zhor, Sylvia SOH, SUKKRIVAA Vijayan, Benjamin TAN, Cedric Edward TAN, Luke TAN, TAN Xin Ying, Darryl TANG, TAY Ruiwen, Estee TEY, Charles WINDLE, Francis YEO, Elizabeth YEUNG & ZAINUL Ariffin
Get Started
Upskill your team with ArcLab