Effective as of 25 May 2018
Updated 30 Mar 2021 to cover storage of data

Thank you for connecting with us! We have listed the Privacy Principles of ArcLab Pte. Ltd. (Henceforth referred to as “ArcLab”) for your kind information. Our business is built on trust between our users and us. To preserve the confidentiality of all information you provide to us, we adhere to these privacy principles:

Consent
In the event that Personal Data is being collected, used or disclosed, ArcLab will obtain your consent before proceeding with the collection, use or disclosure of the data.

Storage
We may store your Personal Data using ArcLab’s own secure on-site servers or other internally hosted technology. Your personal data may also be stored by third parties, via cloud services or other technology, to whom ArcLab has contracted with, to support ArcLab’s business operations. These third parties do not use or have access to your personal data other than for cloud storage and retrieval. Currently all these servers, including third party servers, reside physically in Singapore, but their physical location may change in future as our infrastructure evolves.

Purpose
ArcLab only collects personal information believed to be relevant and required for the conduct of business. ArcLab uses your personal information to provide you with better services and products.

Protection
ArcLab will not use or disclose information collected about you otherwise than for the purpose made known to you, a purpose you would reasonably expect, a purpose required, authorised or permitted by or under any law or a purpose otherwise authorised by you.

Access
Within ArcLab, access to personal information is limited to employees of ArcLab and its affiliates who need it to fulfil their business transactions and responsibilities. Vendors and other outside contractors we engage are subject to contractual requirements to ensure personal information is safeguarded. We will disclose personal information in response to a lawful request issued by a court, government agency or regulatory authority with jurisdiction to make that request. Administrative, physical and technical measures have been put in place to protect and safeguard your personal information.

Accuracy
ArcLab aims to keep your personal information on our records accurate and up-to-date.

Retention
In the event that retention of your personal information is no longer necessary for legal or business purposes or when the purpose for which your personal information was collected is no longer being served by the retention of your personal information, ArcLab will remove, destroy or anonymise your personal information. By maintaining our commitment to these principles, we at ArcLab will ensure that we respect the inherent trust that you place in us.

Copyright, Trade Marks
ArcLab is a registered trade mark of ArcLab Pte. Ltd. ArcLab owns the trade marks, logos and service marks displayed on this site and users are prohibited from using the same without prior written permission of ArcLab.

The materials on this site are protected by copyright and no part of such materials may be modified, reproduced, stored in a retrieval system, transmitted (in any form or by any means), copied, distributed, used for creating derivative works or used in any other way for commercial or public purposes without ArcLab’s prior written consent.

No Warranties
While every care has been taken in preparing the information and materials contained in this site, such information and materials are provided to you “as is” without warranty of any kind either express or implied. In particular, no warranty regarding non-infringement, security, accuracy, fitness for a particular purpose or freedom from computer virus is given in conjunction with such information and materials.

Linked Web Sites
ArcLab is not responsible for the contents available on or the set-up of any other web sites linked to this site. Access to and use of such other web sites is at the user’s own risk and subject to any terms and conditions applicable to such access/use.

E-mail
E-mail messages sent to ArcLab over the Internet cannot be guaranteed to be completely secure. ArcLab will not be responsible for any damages incurred by users if they send a message to ArcLab, or if ArcLab sends a message to them at their request, over the Internet. ArcLab is not responsible in any manner or liable for direct, indirect, special or consequential damages arising out of the use of this web site.

Opt-out
If you no longer wish to be contacted by ArcLab, please send us an e-mail at hi@arclab.io, with ‘Please do not contact me any more’, or contact us by postal mail to: Apex@Henderson 201 Henderson Road 06-19 Singapore 159545.

Updating the Privacy Policy
ArcLab reserves the right to amend this privacy policy from time to time and, if we do so, your continued use of the website will be taken as acceptance of any such change. Therefore, we advise you to check this policy on a regular basis. If we change or modify our privacy policy we shall post these changes on this page.