Enhance service quality and customer satisfaction with our Service Excellence module. Empower your service team with the skills needed for exceptional customer experiences and improved operational efficiency. Suitable for customer-facing businesses like F&B, hospitality and all customer-facing roles.
This module aims to coach your staff on how to foster a positive image and learn to meet customer needs. Help your workers to understand what it means to go the extra mile in service and putting it into practice by prioritising effective communication, and skilfully handle feedback for continuous improvement.
Embark on a transformative journey to Customer Service Excellence, where exceptional service isn’t just a goal—it’s the standard.
Languages: English, Chinese, Bahasa, Tamil. Add your own language selection with SmartTranslate™️.
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Customer Service Training – Service Excellence
