Looking for help?
Why are there borders around my uploaded images / GIFs?
For images, ensure that the image is properly cropped and adjusted to fit the media display window. For GIFs, ensure that it has a dimension of 828 x 600 pixels before uploading. You may use free third party services/software such as Ezgif to resize or optimise your GIFs.
Didn’t find what you need?
Speak with the team directly via Chat! Simply click on the Chat bubble at the bottom right of the page