Looking for help?

Bulk Add to Existing Learners

Note: Please refer to our previous ArcLab User Guide if you’re still using the earlier version of the Learner Management System. 

1. Click the Upload button on your Learners Dashboard.

2. Click Download to download the Excel spreadsheet of your existing learners.

3. Enter the relevant details of the new learners into the respective columns accordingly (check out video tutorial here). You may leave the ArcLab ID column empty for the new learners. 

To bulk add learners with Groups detailsensure that the specific groups (in exact spelling) have been first created on your Learners Dashboard.


– Do not modify or delete the ArcLab ID column of the existing learners

– Keep all column headers unchanged. 

– Also check that there are no duplicates in “ID” column (Column B)

Do this by highlighting the entire Column B, click “Home” menu tab, then click “Conditional Formatting” icon, “Highlight Cell Rules”, and “Duplicate Values”.

If any duplicates are present, the cells will be highlighted like in the image here. Double-check and change one of the IDs so that each learner has a different ID. ArcLab uses individual IDs to track learner analytics.

4. On your Learners Dashboard > Upload, drag & drop or click on the file drop zone to upload your updated Excel spreadsheet. 

5. Check and ensure that your new learners’ details are correct, then click Confirm. 

Didn’t find what you need? 

Speak with the team directly via Chat! Simply click on the Chat bubble at the bottom right of the page

Skip to: