Transform your retail operations with ArcLab’s mobile learning platform, designed to efficiently train your frontline staff, enhance product knowledge, and ensure consistent service excellence.
Retail businesses can use digital corporate training to their advantage to make training and delivering of information much faster and easier than before.
Training and onboarding your new hires can be cumbersome. Time is not a luxury that everybody has, especially during festive periods, and the now-monthly sales seasons.
How do retail businesses deliver all the necessary information your new hires need without lengthy training sessions?
How do you prepare your business and workforce for the e-commerce future of retail?
Move onboarding and training online.
Save time, save energy and save money by delivering your retail training to your new hires with the use of mobile learning, where staff can access anytime and anywhere they require it.
Other ways our platform can be used is helping employees keep track of product information, code of conduct, new regulations etc by moving these information online.
ArcLab’s platform makes it easy for your managers to author and distribute training modules. Better yet, modules can be done in multiple languages for the ease of learning for all your staff.
Create your productive and profitable business.
Join firms like leading omni-channel Floral & Gifts company FarEastFlora.com, luxury watch retailer The Hour Glass and more – which had created product training modules in ArcLab.
Watch the video for ways you can implement Nano learning in your retail training programme.
A: The Singapore government has mandated that all retail workers must meet the Progressive Wage Model (PWM) and training requirements. To ensure strict workplace compliance and continuous reinforcement, many of our customers use ArcLab for their in-house training and refresher courses (SOPs, customer service, onboarding, etc). Visit our ArcLab Discover page to see how customers are using ArcLab for their retail training.
A: The best approach is a blended learning model. Using ArcLab to deliver training through modules are ideal for foundational knowledge and compliance training because they offer flexibility, comprehensive assessments, efficient certification. However, mastering customer service skills often requires hands-on experience. Deliver your training through both short-form text and video screen types, and access your learners’ understanding of the topic through a wide variety of assessment screen types.