Module Creation with GenAI
Generative AI (GenAI) is quickly becoming an indispensable tool for L&D managers, offering an effective and cost-saving way to meet the ever-increasing demand for fresh, engaging training content. This guide will show you how to strategically leverage GenAI to elevate and accelerate your content creation without sacrificing quality.
Practical Tips on Using GenAI to Create Training Materials for your Workforce
Think of GenAI as your collaborative assistant, not a replacement – use it to handle the heavy lifting, while you focus on AI-proof tasks like strategic design and enhancing overall learner experience.
1. Brainstorming and outlining: Not sure where to start when creating a module or simply facing a writer’s/creative block? Use GenAI to generate an outline for a specific topic or learning objective. It is important to that the prompt given is clear and specific to optimise the results generated.
Prompt example: “Create a learning module outline for F&B staff on excellent customer service. Focus on handling complaints, appropriate behaviour, and upselling techniques. Include learning content, case studies and assessment questions.” We will cover the tips on writing effective prompts in the next section.
2. The first draft: Once you have the outline or main points, feed it back to GenAI to generate information that substantiates, elaborates and expands on each point. This extra information generated can be used as explanations, case studies or examples, saving you a significant amount of time taken for research and development.
Prompt example: “Expand and elaborate on the point: De-escalating a complaint about an unsatisfactory customer experience. Include the necessary steps to take and provide a short scenario-based case study.”
3. Summarise and condense content: Alternatively, if you have existing lengthy training materials, use GenAI to repurpose the information by summarising key learning points and concepts into bite-sized, mobile-friendly chunks. This is especially applicable to mobile learning platforms like ArcLab, with AI-assisted features like ArcLab SmartTransform®. This feature allows users to upload an existing training document (supports all major file types) to create an entire training module in a matter of seconds.
4. Generate case studies and scenarios: To reinforce learning concepts, use GenAI to generate plausible examples tailored to specific roles and the corresponding “dos & don’ts”. Furthermore, to foster critical thinking and problem-solving skills, use GenAI to research and generate relevant case studies.
5. Generating assessment Q&A: Of course, scenario-based learning is insufficient to support all rounded learning. Use GenAI to generate relevant quiz questions using various assessment methods based on the content covered. We will cover the use of appropriate assessment screens in section 3 of this blog.
Tips on Effective Prompt Writing
The quality and accuracy of the GenAI output is dependent on the quality of your input. To ensure satisfactory generated results, it is important to grasp the strategies to write an effective prompt.
1. Be specific and clear: Be clear and concise when stating the learning objective, topic, target audience and format. Remember – the more vague your prompt is, the more generic the results will be.
Prompt example: “Create a module to train (learning objective) my on-site construction workers (target audience) on safety measures and protocols to observe when working at heights (topic). Include learning content, case studies and assessment questions (format).”
2. Give relevant context and limitations: If possible, reference existing material to provide the AI with background context, so that more personalised and relatable content can be generated. This information can come from your company’s website, industry-specific guidelines/regulations, or a role-specific job description.
Prompt example: “With reference to Workplace Safety and Health (Work at Heights) Regulations 2013 enforced by MOM (context), provide a bullet-point list (format) of the necessary guidelines and measures for construction workers to adhere to.
3. Refine: Satisfactory results may not be delivered on the first attempt. Use GenAi’s output as a first draft, then prompt the AI for further elaborations and amendments. Be specific about the areas that you want to revise as well!
Prompt example: “Elaborate on the steps taken by a F&B staff to de-escalate a customer complaint about an unsatisfactory meal. Give a scenario and include the appropriate response to be taken.”
Using Appropriate Assessment Screens
Good learning content contributes to only half of an effective learning module. The assessment component is essential to ensure that your learners understand the material covered. Here are various assessment screen types (used for different assessment goals and methods), and how ArcLab supports them:
1. MCQs/ True or False Questions: Quick checks for comprehension on basic concepts. ArcLab MCQs screen consists of various customisable settings such as – display media, time limit, number of options, randomise options, question type (quiz/ poll), and answer explanations.
Prompt example: “Generate a multiple choice question with one correct answer and three plausible distractors based on this concept.”
2. Open-ended/ Short Answer Questions: Encourages critical thinking and elicit detailed responses from learners that provide deeper insights on their level of understanding. ArcLab’s auto-grading feature allows the system to grade learners’ responses based on the correct/incorrect/alternative keywords input by the learning designer. This reduces the need and time taken for manual grading.
3. Interactive drag-and-drop: Applicable for visual learners. ArcLab’s Reoerder screen assessment reinforces sequence-based learning, while the Unscramble screen adds a fun twist to test learners on key words. Try it out for yourself!
Gen-AI should not replace the work of L&D managers. But rather, when used strategically, assist them in creating more engaging and relevant learning modules. By leveraging on GenAI’s potential, accompanied by powerful AI-assisted features on ArcLab’s module creation platform, L&D managers can produce quality learning content and enhance overall performance of the workforce.
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