In early April, ArcLab hosted our first User Clinic of 2025, with Martin Goh, consultant at Deloitte Learning Solutions as our esteemed guest speaker. Martin delivered an insightful session on best practices for creating effective digital learning, drawing from his extensive experience in the field. The webinar brought together L&D managers, industry trainers and leaders from across multiple countries. In addition to the valuable sharing session, Martin was joined by ArcLab’s CEO, James Chia, for a thought-provoking Q&A session that sparked meaningful dialogue and practical takeaways for all attendees.
In today’s fast-evolving business landscape, digital learning has become more than just a trend- it’s a vtial part of how companies grow, adapt and stay competitive. When done well, digital training can siginificantly boost employee productivity, engagement and performance. For L&D managers and trainers, understanding and applying best practices in digital learning design can help create high-quality digital learning experiences that is not just about delivering information – but doing so in a way that saves time while using resources effectively.
Top tips to level up your training content
During his session, Martin shared several practical strategies that can be readily integrated into existing corporate training and learning materials. For those who were unable to attend, this blog serves as a summary of the key insights – valuable takeaways that may be highly relevant and applicable to your organisation’s learning goals.
Tip #1: Determine the problem and identify key audience
Before diving into the design of any learning solution, it is essential to evaluate two key considerations: whether training is the appropriate response to a specific business challenge, and whether the solution is aligned with the needs of the target audience (your learners).
Tip #2: Use of content hooks
Moving into the design phase, a key element to consider are content hooks, which are short, compelling phrases designed to capture the attention of the learners and spark engagement.
Tip #3: Value-first approach
Structuring content by beginning with the “why” allows learners to understand why a topic matters and is of relevance to them. Naturally, learners become more engaged, receptive and motivated towards the learning content.
Tip #4: 10-15 minutes rule
To ensure the learning content is digestible, keep one learning module to 10-15 minutes to ensure optimal knowledge retention.
Tip #5: Match assessments to learning objectives/ outcomes
To determine learners’ understanding of a certain topic, the correct assessment methods must be used.
Tip #6: Incorporate real-world scenarios and case studies
Scenario-based learning resonates strongly with adult learners, as it can reinforce practical application and real-world relevance.
Tip #7: Keep in mind the User Experience (UX)!
Key elements like font size, colours, and visual layout play a significant role. When poorly applied, they can impact the overall learning experience and hinder learner engagement.
Tip #8: Interactivity does not equal engagement
Effective learning design should go beyond surface-level interactivity and focus on creating experiences that are engaging
Tip #9: Continuous improvement is key
Conduct routine pilot tests, collect feedback from your learners to constantly improve the learning experience.
For a more in-depth look on Martin’s presentation, the full User Clinic session is now available for viewing here. Feel free to check it out!
Designing digital learning experiences can initially feel overwhelming, given the many possibilities and considerations involved. However, with the advancement of technology, organisations now have access to a wide array of tools and platforms that support the development of effective, tailored digital training modules – making it easier to meet both learning and organisational needs.
ArcLab is a user-friendly mobile learning platform designed to simply the creation, delivery and tracking of workforce training. Training modules can be easily customised to align with specific learning objectives, making it adaptable to various organisational needs. Equipped with a comprehensive range of features – including AI powered tools, ArcLab empowers organisations to effectively bridge knowledge and training gaps of learners across the workforce.
Alternatively, you can request for a demo if you are unsure how to get started and we will guide you along!