Onboard and upskill your usher crew on event management basics with our Ushering Duties module, equipping them with the essential skills for coordinating events, welcoming and guiding guests, and effective communication.
Languages: English, Chinese, Bahasa, Tamil. Add your own language selection with SmartTranslate™️
Produced with SmartTransform™️.
This module explores the common reasons behind lost parcels, providing actionable steps to mitigate risks and enhance parcel tracking. It helps your team to understand the common reasons for missing parcels, steps to take in the event of lost/missing parcels and how to prevent such incidents from happening.
Train your delivery workers how to safeguard deliveries and keep customers informed every step of the way.
Languages: English, Chinese, Bahasa, Tamil. Add your own language selection with SmartTranslate™️.
Produced with SmartTransform™️.
First impressions matter! In this training module, you will master the art of the perfect customer service greeting. You will also gain understanding on the service sequence to create a warm, welcoming, and memorable experience for every customer. Elevate your customer service game by starting with a friendly hello!
Languages: English, Chinese, Bahasa, Tamil. Add your own language selection with SmartTranslate™️.
The fight against Covid-19 is not over yet! Let us all continue to play our part to keep our workforce and workplaces safe by following these 7 safe management measures. Stay Safe.
[Template created in 2021. May no longer be current – please check official regulations]
Here are the COVID-19 Safe Management Measures that F&B Establishments in Singapore are required to comply with. Let’s work together to keep our diners & staff safe.
Template created in collaboration with 4Fingers Singapore, with information from Enterprise Singapore.
[Template created in 2021. May no longer be current – please check official regulations]
餐饮业者所需知的安全管理措施。请用来检查并向员工传达。让我们继续并肩对抗冠状病毒！
向肥雄餐饮集团致谢，合作编写。[模板创建于2021年。可能不再是当前需要 – 请检查官方规定]
Here are COVID-19 Safe Management Measures that F&B Establishments in Singapore need to put in place for Phase 3 (Heightened Alert). Let’s work together to keep our diners & staff safe. Template created in collaboration with Fei Siong Group, with information from Enterprise Singapore.[Template created in 2021. May no longer be current – please check official regulations]
Play your part in educating your delivery riders on the safe riding practices that will help keep themselves and the other road users safe!
Do you run a courier or delivery service business? Train your Couriers & Delivery riders with this simple module. Adapt it to fit your company SOPs
Has your business started accepting digital payments? Go digital today! There’s a variety of digital POS in the market. Qashier is one. Here’s a module you can use to train your staff.
Has your business started accepting digital payments? Go digital today! There’s a variety of digital POS in the market. GrabPay is one. Here’s a module you can use to train your staff – in English and Chinese 中文 – 培训员工如何使用GrabPay商家应用程序.
F&B establishments and hotels use Nano Learning to introduce to Food Hygiene Training to their employees, crucial training for every organisation.
Description: SOPs, operating instructions, or any other ‘how-tos’ guide for your employees do not always be on a dry, boring document or manual. Create yours here with this procedure-based learning template and find out tips on how you can keep their learning more effective and engaging!
Build Standard Operating Procedures (SOPs) and other Performance Support Materials that your workforce needs for their work tasks. All readily available on their smartphones.
First Impressions last! Use & adapt this template to train your staff in properly greeting your customers and how to take orders and recommend what’s suitable for them.
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