About JPUT
One of Asia Pacific's largest independent energy storage terminals
Jurong Port Universal Terminal sits at the southern end of Jurong Island, Singapore. It is one of the largest independent energy storage terminals in Asia Pacific and the top bunkering terminal in Singapore.
At that scale, safety and compliance are central to daily operations. Every person on site, whether JPUT staff or contractor, needs the right briefing at the right time.
JPUT's terminal on Jurong Island. Figures and images: jpuniversal.com.sg
The challenge
An affordable LMS that works for staff and contractors
JPUT needed an affordable learning management system for its operations staff. It also had to handle the ad hoc briefings and courses the terminal runs for contractors.
Many of the learners work on site, not at desks, and aren't very tech-savvy. Any tool had to be simple enough for them to use and for the team to build content in.
Operations crew on site. Image: JPUT
The decision
Choosing a less-known name
JPUT was candid that ArcLab's brand recognition was a concern.
What made JPUT decide to go ahead with rcLab was the people behind the platform. Ji Cheng describes ArcLab's support team as "phenomenal" and says working with them has "always been a pleasure."
The solution
Easy module creation for learners who aren't tech-savvy
The feature that made the biggest difference was how easy it is to create modules. JPUT can produce the training its people need without a complicated authoring process, and on-site staff can complete it easily.
Done
completed
Pending
not yet completed
Support
struggling, flagged
Operations
Contractor
Contractor
Operations
Illustrative view only, not JPUT data.
The results
See who has completed training and who needs help
JPUT can now see training progress at a glance, and can step in early when someone is falling behind.
What JPUT needed
The brief
With ArcLab
What changed
“
Day to day, it's much easier to track training progress. We get a clear overview of who has and hasn't completed their modules, and we can quickly spot anyone who is struggling so we can support them.
JC
TestimoniaL
"Yes, I would definitely recommend ArcLab. Their support team is phenomenal… I would recommend ArcLab to any organisation that wants an easy-to-use LMS that can still deliver high-quality training content."
Ji Cheng, on whether he would recommend ArcLab
