OneO2 Customer Story

About OneO2

Bringing nature into Singapore's offices, hospitals and homes

OneO2, whose tagline is "Breathe Life into Space", is a Singapore company based in Bedok. It designs, installs and maintains greenery for workplaces and public spaces, from plant rental and landscaping to festive décor and hydroponic displays.

Plants rental Landscaping Festive decorations Plants for events Floral design Hydro plants

Its clients include offices, healthcare providers, financial institutions, commercial and residential properties, retailers and schools. Much of OneO2's work happens on clients' premises, so its people need to be trained and kept up to date wherever they work.

OneO2 team member tending an indoor planter at a client's café

A selection of OneO2 projects. Images: OneO2

The challenge

Training records kept by hand

Before ArcLab, OneO2's HR team managed employee training manually. Sending out training was only the first step. Afterwards, someone had to check who had actually completed it, one employee at a time.

For a team spread across many client sites, that follow-up takes time HR could spend elsewhere.

OneO2 team members reviewing plants at the nursery

OneO2's team at work. Image: OneO2

The solution

Distribute training & see who has completed

OneO2 moved its employee training to ArcLab. HR found the platform easy to use from the start. When asked whether anything about getting started was difficult, HR Officer Siti Nur Farahin's answer was simple:

"Honestly, ArcLab is quite clear to use."

The feature that made the biggest difference was visibility. HR can see the status of every training sent and check which employees have completed it, all in one place in ArcLab.

Employee training · Status Illustration

Sent

to all employees

Opened

via invite link

Done

completion visible

EA Employee A

Field team

✓ Completed

EB Employee B

Maintenance

✓ Completed

EC Employee C

Landscaping

In progress

ED Employee D

Office

Sent

Illustrative view only, not OneO2 data.

"Being able to see the status of the training sent to employees, and who has completed it, in ArcLab." Siti, on the feature that made the biggest difference

The results

Fast, convenient tracking instead of manual work

Siti describes the change to her day-to-day work in one line: tracking that is "convenient and fast, instead of doing everything manually."

Before ArcLab

Manual follow-up

– Training sent, then tracked by hand

– Checking who has completed, one by one

– Admin time spent chasing records

With ArcLab

One clear view

Training sent from one platform

Status of every training at a glance

Completion is visible, not chased

“

ArcLab has been a convenient and user-friendly platform for our employee training. We appreciate the continuous support from the ArcLab team and look forward to exploring more of its features.

Siti Nur Farahin Human Resources Officer, OneO2Plant Pte Ltd

Testimonial

"Definitely, to my ex-colleagues who are looking for convenience when doing their training."

Siti, on whether she would recommend ArcLab

What's next

Exploring more of ArcLab

With training delivery and tracking in place, OneO2 is now looking at the ArcLab Skills Passport and other features to support its training needs.